Contractors

A Virtual Assistant for Contractors

Someone answers the phone and chases the invoices while you are on the job site.

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A contractor with a phone in their pocket on a roof is a contractor who is not answering it. Every missed call is a homeowner who calls the next contractor on their list, and that homeowner does not call back.

A virtual assistant answers while you work, books the estimate, and keeps the paperwork moving so you are not doing invoices at nine at night.

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Top 3 Reasons Contractors Hire a Virtual Assistant

  1. Calls get answered during work hours. A VA picks up while you are on a ladder, so a job does not go to whoever answered first.
  2. Estimates get scheduled the same day. A VA books the appointment while the homeowner is still interested.
  3. Invoices get paid. A VA sends them on time and follows up on the ones that go quiet.

What to hand off first

  • Inbound calls and scheduling. Answering, qualifying, and booking estimates.
  • Estimate follow-up. Checking back on quotes that have not gotten an answer.
  • Invoicing and collections. Sending invoices and chasing late payments.
  • Supplier coordination. Calling for pricing, availability, and delivery confirmation.
  • Review requests. Asking happy customers for a review while the job is fresh.

What it costs, and how you pay

Contractor VAs usually run $5 to $10 an hour. One booked job a month that would otherwise have gone to voicemail covers the cost several times over.

Most VAs work outside the U.S., so you need a way to send money abroad without losing a chunk of it to bank fees. A wire can cost $25 to $50 and take days. See the full guide to paying a virtual assistant, or get started with Wise.

Frequently asked questions

Can a VA quote jobs?+

They can deliver a quote you built and answer questions about it. They should not price work themselves unless you have given them a rate sheet and clear limits.

What about calls after hours?+

A VA in a different time zone can cover evenings and early mornings, which is often when homeowners call.

Do I need a separate business number?+

It helps. Route a business line to your VA so your personal cell stays yours, and so you can hand the line to someone else later without changing your number.

Ready to get some hours back?

Post a job ad and start hiring a virtual assistant for your business today.

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